TB2 dealt with my enquiry ok. Major problem in trying to call on the telephone and the chat on line was not available very poor of the company. I had a very simple request in respect of a change of vehicle where all details were as orginal save for substituting one vehicle for another. I was quite happy with the Insurers increase in the balance of the premium, however an administration charge of £39 is a total rip off when it clearly states in documentation in my possession that any changes will be subject to an administration charge of £10. As a result of this I will not be renewing my policy in February and will not deal with your company again.