NCD reduced to 9 years on renewal notice, even tho 14 years at beginning of last years policy! I sent what I thought relevant proof and information at the time, saying to Contact me or previous insurers if needed to, but never heard any more, so presumed all ok. Now told, their max NCD is 9 years, as are other insurers (which is not true of all), so no use in putting any bigger figure down. Also now say the information I sent at beginning of year was not adequate! Bit late telling me a year later. Just kept going round in circles, so gave up in end (for now). Also states will post renewal at least 21 days before renewal. But not happen for me or my partner. Just a little niggle.