I uploaded proof of no claims when I first took the policy out but received a letter a month later saying that it was still required. I uploaded it again and went on the live chat system to get confirmation that it had been received. The operator said that he couldn't see it on the system but that I could upload it again via live chat, done and confirmed. The following day I received a text saying that proof of no claims was still missing! I've been through the whole sorry process again. Fingers crossed!
6 years ago
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