Looked to change address for renewal quote. Found quite elsewhere cheaper but they would see if could match it. Was on phone for 22 minutes and various transfers later to some rude people and getting nowhere I decided to cancel and not renew as was going to be charged £4.99 to change address for cover for 2 days! When I then said about cancelling due to wasting time and getting nowhere the guy on the phone was blunt and just said ok will make sure now renewed and hung up.
6 years ago
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