The renewal letter said Gold breakdown cover was included. I have joined the RAC so phoned to renew my insurance cover excluding the breakdown cover but was told this was a "System error" and was not rely included so had to pay the renewal price anyway. Also the insurance renewal letter shows last year premium including fees and this years premium is without fees. They say this is because they do not charge fees now so is it just coincidence that the breakdown cover cost is the same as the old broker fee from last year? Why would they stop charging a fee on their work?Operator just kept saying "system error" pay up or find other cover. Price was still good so renewed, lets see if "system error" is still with us next year.