Tried to provide driving licence & no claims discount details twice via website. Website indicated information sent. One later said info not received. Website is rubbish. Eventually after phoning various numbers, spoke to an operative, sent copy of discount info to him by email but didn’t get promised acknowledgement. Had to phone again-this operative confirmed our email was received so everything was now OK.
Very poor experience of our completing 1st policy with One Call
6 years ago
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