Liam Lo5 was good to speak to but after an initial debate on who’s correct about my own policy claims they did realise they run my brothers name under the claims database which doesn’t conflict with GDPR. So now I know my brother was in a claim that he could never wanted me to know about because they only search MR E.EXAMPLE rather then my actual name. Then tell me it’s actually mine claim is on the name when in fact it wasn’t. Again the call taker was fine but getting an email saying your premium has been increased give you stress for no reason what so ever because they can’t search a correct accurate name.