I have recently renewed car insurance with One Call. The email advising me to activate my account referred to an activation code that I should have received in a welcome pack. But I have never received a welcome pack. When I called, on 14 Nov, to advise that I was unable to activate my account, I was told that a follow up set of instructions should follow by email within 24 hours. It is 48 hours later now and nothing received. Frustrating!
6 years ago
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