What a disaster, bad enough when you have a breakdown its stressfull enough without having the recovery chap that comes out says it can only be recovered by me paying a fee for it . Had to come back to the home address to check documents and be number 21 in the queue to get answers from One Call. Only to find that I was indeed insured for it as I had thought.Then the recovery arriving to collect 30 mins early and I am not back there to receive the car. So my wife had to take time off work to come back by getting someone else from the office to drive her. I hope their Boss is sympathetic or else I will have to pay both their wages for the lost time.