I was 21 in the queue so had to wait a while to get a live chat, which was not to bad. When i eventually got a reply from Curtis it took him 34 minutes from start to finish and i felt i honestly did not have his attention considering a couple of questions (5 or 6 questions altogether) were just to verify, so simple enough. At the end of the conversation there wasn't any ending on the call and i had to ask if there was any more i needed to do, he didn't even have the decency to say thank you for your call or even a goodbye. Very bad customer service!
6 years ago
One Call Insurance has a
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