Disappointed after only being a car insurance customer for one week. Have shared my driving licence no and NI number twice on the portal, popped up with successful.y entered. This morn got a letter saying my insurance will be cancelled in 2 days as I have not yet shared my driving licence details. Tried to call the number on letter, been trying to get through for 30 mins and have now shared my driving licence details again (tried to do the on line chat, but is currently closed, says try again later!). Helpful, NOT. And am trying to work and make sure I still have cover to drive my car to/from work this week!!!