Having been with One Call for several years and I was going to renew once the small stone chip had been repaired, I just wanted to know what the excess was... a simple enough question, but getting a straightforward answer was not. I was cut off several times, got put through to National Windscreens twice who told me they don't have that info and I need to speak to One Call!! Finally, after a long wait (over 15 minutes) got through to an advisor who said its "from £20 excess upwards", but didn't say or know upwards meant! Over 4 hours wasted.
6 years ago
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