Having switched to One Call I thought all was well until I received a letter several days after the policy started telling me it would be withdrawn in 5 days and I would be without insurance and liable to a cancellation fee if I did not provide some missing details immediately. This was the first I'd been aware I'd done anything wrong and I found the approach threatening and bewildering as it didn't state what the issue was. The live chat person I contacted (rf1) swiftly and efficiently explained the issue and quickly sorted the problem out, but at a cost of £90 including & £35 admin charge. But in 48 years of driving this has to be the earliest I have decided not to renew!