CD6 was very helpful, however it took 30 mins just to change my vehicle over the phone. The company directs you to do this on the portal but for whatever reason the website wouldn't allow me to, so I phoned instead. Had to jump through way too many hoops for them finally to agree that I shouldn't pay the higher admin charge for changing my policy over the phone. Allowing agents a bit more discretion and believing customers would be appreciated.
6 years ago
One Call Insurance has a
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average rating
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