I accidentally deleted my direct debit for my van insurance instead of my home insurance. ( I am 61 ) When I realised, (which is in the same month that the next payment was due to come out) I rang and have spent over an hour going through different departments to be told sorry it is cancelled you now owe us £118. They say they sent me a letter and Emailed me to confirm I had cancelled but I had received neither and it is there word against mine. I have to pay as they send the debt collectors and just keep adding to the debt. Of course I have to also start again going through looking for a new policy. ALL THROUGH PRESSING THE WRONG BUTTON!!! 😢