I have been on the phone several times to clarify my claim position. I find the response is very varied. Some of the operators only have limited knowledge of the policy in question and I have been cut off on a couple of occasions. My original claim was on 1st May and Locke and Hankey, private garage, still do not have a conformation of the go ahead. The garage contacted you on the 18th May.
6 years ago
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