They couldn't have made providing prof of no claims any harder. I used the site twice to provide the pdf document from the previous insurer. First rejected because they allegedly could read it, the second because apart from having full reference and the name of the insured, policy number. etc. It did not have the company logo. looking at the reviews I am not the first to have this issue. Makes me worried that if I need to use the insurance the will be equally as difficult! The adviser who helped was courteous but clearly was not allowed to act on his own initiative.