I only wanted to change the vehicle on my policy nothing else. did it via the portal was told it was complete. checked it had not changed tried 5 times in one day to "live chat" only to find out it had "not gone through. and had to do it all over again on the portal for the portal to tell me it could not make my changes go to "live chat" ridiculous. I do not like the fact I cannot simply
phone and speak to a person
6 years ago
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