spent forty minutes on the phone, trying to get someone to make a note of the fact, I was making a claim on another insurance, so it was on record on my van insurance, twice I was passed to the claims department going through the list of numbers to press to get there, to be back where I started 26, 23, and 21 in a queue, until the last call handler said yes I can sort that which by that time I was very grateful, I think her code was am3 she would get a 10 out of 10, otherwise very disappointed with your call system
5 years ago
One Call Insurance has a
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