Not a good start. I wanted same day cover, after paying I was asked for driving licence details. I was then told that my 'application for insurance' would be processed within two hours. Almost 24hrs later (next day) I finally get confirmation, for the time inbetween, I didn't know if I was covered. Not great when you've just purchased a vehicle. I'm now having issues with proof of no claims and 'valid documents'. Apparently an insurance schedule with all details shown, including no. of years no claims isn't acceptable (this is from Tesco.com not some back street insurer). The whole process continues to be inconvenient. Online portal isn't that great either. Can't recommend and unlikely to renew with this company.