you get - or perhaps should get - what you pay for - or rather attempt to pay for.
attempts (multiple) to get confirmation of an on-line quotation for a motorhome's insurance elicited rejection - three days after policy had (apparently) been purchased with comments to effect "we don't cover motorhomes under car policies" despite confirmation of vehicle numerous times during protracted conversation(s) with various agents.
Recommendation is to stay well clear of these charlatans unless you have 'standard' private car - they seem unwilling - or even incapable - of dealing with anything 'out of the ordinary' and work solely from a script that precludes the use of initiative or taking details from previously stated / provided material
Took necessity of quoting from DVLA V55 registration documentation for them to appreciate that motorhome owners use the branded name of their manufacturer - not base vehicle - as descriptor
It is regrettable that this experience occurred - one can only hope that in the event of a claim being made, then the service at what would be definition be a trying time, could/would be 'sharper' and more focussed
5 years ago
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