The problems is that you want to get through to someone to ask a question, there are so many options on the phone line that, it extremely difficult to get through to a person. When I eventually did by phone and chatline the person though very polite was unable to answer my question - which was very simple - Which windscreen repair company did OneCall use. This is appears not to be on your website, or if it is it is not very accessible. So it was a poor experience - I wanted a human being who was well informed by a member of staff at OneCall.
5 years ago
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