I was enquiring about getting my grand daughter insured as a driver on my car for just 4 days due to a long journey to visit relations this weekend. I had to answer a million and one questions to be told at the end of it that she was declined. When I asked why they could not give me an answer. She has been driving for over 20 years, never claimed for an accident, never had any insurance refused, never had any convictions or penalties in the last ten years or more so I can't understand why she was declined. The best part about all of this was she has her own car insurance with your company. I am very disappointed with this and won't be renewing my car again with you for next year.