Phoned up the number on the credit card given to log an incident. I spent 1 hour on the phone and was then was advised to call the One Call number, which I did, to log again. Two weeks later I got a letter from LV to ask to phone ASAP as I’ve had an accident and I’ve not informed anybody. I wasn’t best pleased as there is obviously no communication between One Call, the broker and the insurance company!!
5 years ago
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