you did not change my policy when asked so i was driving without insurance you did not send emails as you said did not send chat as requested had to wait 45mins to chat to the first person 25 mins for second the third chat i only had to wait 10 mins and £39 admin fee to any changes to policy is just a rip off as you charge it even if it is done on line don't even post the new documents to the customer you have log on and print your own it is not anything to do with insurance company it is just you ripping your customers off
5 years ago
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