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Disappointed
I think the pricing and cover is great value, but after my wife arranged the policies, I was later notified that my policies were due for cancellation as more information was needed (don't really understand why though). Probably my fault for not checking the welcome letters etc. However, I think the web site is quite horrendous, as I have now completed the data sharing pages (for both vehicles) twice, but each attempt has been hard work in navigating the site. The on-line chat has a massive blank field with a TINY!! poorly contrasted entry field at the bottom of the page. The DVLA data sharing page is similarly difficult with a tiny, poorly contrasted tick box which needs checking before submitting the page. I have shared the DVLA data with ONE CALL after entering EXACTLY the same details they requested two days earlier. I think you can tell I'm not very impressed with the site, or the inability to validate my driver details, when those same details entered into the DVLA site brought my account up at the press of a single button, no problem. I must presume that DVLA will now tell you I am who I say I am, using the same details I gave you originally.
5 years ago
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One Call Insurance has a 4.6 average rating from 396,481 reviews