I understand that the Coronavirus is making everything extra difficult at the moment but trying to get through to One Call Insurance has been IMPOSSIBLE during the last week. I want to cancel my car insurance which expires on 31st March but there are NO options for this. I keep getting stuck in a vicious circle. No email option, Live Chat doesn't deal with cancellations so they recommend you call. When you call, the are not taking queries over the telephone. What option does that leave me with??? Writing a letter. God only knows when that will be read. Why is it that I can renew, make changes, take out new insurance but no simple option to cancel. I am now terrified that they'll take out nearly £300 which I don't have. I resorted to writing a letter and contacting my bank to ask if they can stop the payment being taken. Not heard back yet/ Ironic that they are called One Call. Very disappointing