Advisor did not seem experienced in answering straightforward questions. Many minutes between asking a question and answering. When I prompted to see if advisor still there, response was that she was looking into it, and answers fejt line were being typed from a script. Did not feel confident with service provided, not a great first impression of your company. You should allow your staff to actually talk to customers rather than live chat, s as nd ensure they are suitably qualified. Insuring elsewhere having actually spoken to other companies.
5 years ago
One Call Insurance has a
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