As instructed i used the live chat to ask questions before cancelling my renewal. Queues were up to 42 and 6 times I was kicked out before it got to me and had to start again because you offered no other option to cancel. when i did get someone she, username cr4 was excellent, patient, helpful and took a lot of trouble to try and secure renewal. in the end though I went elksewhere for a better price with same cover
5 years ago
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