I am trying to cancel automatic renewal. This is not available through the customer portal. There is a dedicated number for cancellations, but this only has an automated message directing to the customer portal. I sent a letter over a week ago cancelling my renewal and asking them to email me and confirm. Still no response. There is no freefone or email address for cancellations. I did not make any claims so cannot comment on their service, but the automatic renewal is a total shambles
5 years ago
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