Rang to change my vehicle but within 30 minutes the price went up. The 1st advisor was polite but the 2nd advisor who put the price up had an attitude which was a little off putting. They tried to sell a hpi check also which I found they had attitude with me and felt hounding and a little intimidating and black malish, as I was told if I didn’t take the hpi check and they found out something in it ,if I claimed they would invalidate my claim. But in the end the advisor sorted the insurance out and reduced the insurance price and put the price down , so in the end it finished off well, but the attitude was very off putting unfortunately and I have used this company many times before and never encountered these problems before, so I would hope a one off.