Ordering was easy although the prices rose and fall and I ended up paying £35 more because I ordered 3 days later than the first time I looked. Delivery was slow but the site does Kee you informed when your order status changed. The blinds arent as easy to fit as they make out and took a while and a lot of muscle. However, the blinds look amazing and I get lots of compliments. 3 days after fitting one of my blinds kept falling down. I changed the tension to fix it and it was well past the original settings. So delivery is slow, fitting is tricky and the tensions aren’t great - but they look awesome