Conservatory Blinds 2Go Reviews

Name: Conservatory Blinds 2Go
Address: 1 Longwall Avenue, Queens Drive Industrial Estate, Nottingham
Rating: 4.71

4.7 Rating 1,858 Reviews

94 %

of reviewers recommend Conservatory Blinds 2Go

Company Reviews

Questions

Metrics

4.7

Based on 1,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

0800 862 0464

Location:

1 Longwall Avenue, Queens Drive Industrial Estate
Nottingham
NG2 1NA

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Conservatory Blinds 2Go 1 star review on 31st January 2023

Arthur

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Blinds2Go is a company that will never make you happy with anything! Blinds2Go is a company that will never make you happy with anything! After two weeks of correspondence with this company, we were unable to establish any positive contact. This same company produces blinds that are described as a wooden product, or more precisely, as wood-type blinds — yet there is no real equivalent to support that claim. In fact, the material appears to be some kind of plastic that emits a terrible smell, especially when exposed to sunlight, which makes me think that this product could be extremely dangerous for people living in the home. Moreover, the plastic is very heavy and not shaped properly to provide sufficient light coverage during the day and night. The surface of the parts is not smooth but rather sharp — almost impossible to touch — and since the material is not anti-static, it attracts a lot of dust, which is also harmful to humans. This company provides no consumer rights whatsoever — no returns policy, no complaints for poor quality, and no acknowledgment of the fact that the material is cheap, extremely heavy, and possibly toxic. Due to the material’s weight, the manual blind mechanism cannot support it — the threads are very thin and made from a weak material that cannot withstand the load. So, if we are to talk about the quality and functionality of these blinds, we couldn’t give them more than half a star if that were even possible. Therefore, with all due respect to future customers — just don’t buy from this company. Even though they work on a made-to-measure basis, they should still comply with legal regulations that ensure proper commercial conduct — particularly those that protect the customer’s rights.”

Helpful Report

Posted 1 week ago

“To put it bluntly, this company should really be called "Blinds2gowrong". I ordered 2 thermal blackout blinds from them in August of 2020. Less than two and a half years later they are unusable. The cords have frayed so much that the blinds cannot move up and down. Compare this to blinds from another company that were fitted 17 years ago and still work perfectly. They are used in exactly the same way. They go up in the morning and errrrm....down in the evening. (In other words, the actual purpose for blinds) The only difference is that those are not 'thermal blackout' material. Contacting the company gave me options of: Re cord them myself (they provided the cord). Send them back at my expense - for postage both ways. Buy new ones with a 25% discount. We initially chose to re cord them ourselves but realised it was less straight forward than we thought. Contacting the company back for advice, their advice was "It's too complicated". So why were we offered that option in the first place? There is an old saying "Don't throw good money after bad", so I will not be wasting any more money on this rubbish - and then repeating the whole process again in a couple of years time. My advice to potential buyers is look elsewhere unless you want to buy a substandard product from a company with substandard after sales service. Beware!”

Helpful Report

Posted 2 years ago

“complete waste of a lot money😡 the tension is impossible to get right as result they keep slipping down. They dont fit or look nice, and today one has finally given up and clips slipping out of the seal and wont stay back in. should have put money toward something better . dont bother is my advice”

Helpful Report

Posted 5 years ago

“Conservatory blinds waste of money keep falling down. One cracked the window putting the bracket in, brackets don’t sit flush against the window so there is a gap at the top and bottom. Very difficult to adjust tension, and the instructions diagrams are mirror image so hard to follow. Going in the bin.”

Helpful Report

Posted 5 years ago

“Very disappointed we ordered 4 wooden blinds and despite the company insisting you measure correctly it seems their staff can’t do the same. All 4 blinds are too long by several cm which means they clunk onto or past the window sill and have too many slats! Have tried to get help, sent photos and been ignored completely. No response! Wasted hours in online chat queue, sent emails passed from person 6 weeks later I finally got a chap called Daniel who having looked at the evidence of my blinds falling past the window sills assures me that they are in fact made correctly! Despite each one being completely different amount too long ranging (1-4 1/2 cm) this is acceptable apparently? They offered a Us. us a guide to removing slats but they are not going to do anything. At NO point in the buying process were we told our blinds would NEVER look like the ones on their website that open up fully and sit perfectly in the gap! Don’t waste your money with this company once they have it it’s gone!”

Helpful Report

Posted 5 years ago

“Terrible costumer service ,They never responded to my email . They don’t offer a repair or readjustment service for a faulty measurement instead they ask you to reorder”

Helpful Report

Posted 5 years ago

“Good products. Appalling customer service”

Helpful Report

Posted 5 years ago

“Absolute waste of over £1000, made the mistake of ordering for the whole conservatory. 75% of the blinds needed extra adjustment as they kept falling down. Now when we get warm/hot weather the clips that slide in the window rubber slide out of position and the blinds fall out smashing any items on the window sills. Very poor ugly design.”

Helpful Report

Posted 5 years ago

“Do not use. Awful experience. The blinds took over a month to arrive and when they did they were damaged. Have attempted to claim refund but they do not respond. They claim they require the return of blinds (which are large) however their courier does not pick them up. Customer service takes an age to reply and are u helpful and uninterested when they do. They have stolen money and we must now take legal action to recover.”

Helpful Report

Posted 5 years ago

“Really easy to order. Very fast delivery and the blinds are lovely. Really good quality and I absolutely love them. They look great and fit beautifully.”

Helpful Report

Posted 6 years ago

“Love my perfect fit blinds they are perfect for French doors.”

Helpful Report

Posted 6 years ago

“Brilliant real good quality and so easy to fit This is the 2nd order I have placed and 3rd is being prepared now Will not bother to look elsewhere no need to SUPER PRODUCTS and SERVICE TO.”

Helpful Report

Posted 6 years ago

“The blinds are perfect, just what I wanted. Only reason for 4 stars, delivery was almost 4 weeks. I will still order more blinds, but will be aware I might have to wait a bit for delivery.”

Helpful Report

Posted 6 years ago

“Delivered what I ordered, quickly and reliably, having earlier solved (by phone) location of a detail on website. They're now up, and our bedrooms are all now dark enough to sleep in during the light scottish summer nights.”

Helpful Report

Posted 6 years ago

“I have purchased 3 blinds from Blinds 2go and have never been disappointed, fast service good quality products would certainly use again thank you”

Helpful Report

Posted 6 years ago

“Blinds look lovely quality but are impossible to fit despite being called easyfit!”

Helpful Report

Posted 6 years ago

“Cheapest quote from other companies was £900 .... So spoke to customer services and ordered one to test quality...(didn't mind postage).very pleased so ordered all 8 (free postage as spent over certain amount) and got them for HALF the price of the other (come to your house and measure) companies....look awesome...loads of comments from friends and easy to fit”

Helpful Report

Posted 6 years ago

“Great service, fast delivery,easy to fix ,would use again and recommend. Thank you easy fix.”

Helpful Report

Posted 6 years ago

“Great service, easy to order with fast delivery and very well made blinds. Will recommend to any friends looking for blinds.”

Helpful Report

Posted 6 years ago

“"Excellent service and product very easy to assemble. Very happy to recommend you to others"”

Helpful Report

Posted 6 years ago

Conservatory Blinds 2Go is rated 4.7 based on 1,858 reviews