Overall the process went very well however the final product was a little disappointing. There are lines in the printing that were not in the original pdf file I sent. I did approve the proof and the lines barley show up in the proof so I didn't notice it. I have had a similar file printed by a different label manufacturer without this problem. The people I dealt with were very helpful and the process went smoothly although the upload on line did not go smoothly so I sent my file via email . I did like the personal touch. Thank you. Alexandra Lawrence YAYA Organics LLC 603-746-2941