1) CSR argued with me as to where these 2 labels were reprints, so wanted to charge for setup and plates
2) Order confirmations and proofs were sent to my co-worker in Canada instead of me. Even after I wrote to complain
3) After changing the UV plate, the Revised Order Acknowledgement showed charges for 3 plates, not 1
4) After writing to ask it be updated, the invoice still came through with the extra plate charges, what had to be credited.
5) I still haven't seen any samples to know how the job printed.
8 years ago
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