I've bought numerous items from this firm, and find them one of the best stores I have dealt with, the goods I've bought ( very varied) from pans to garden furniture etc have without exception, been of the highest quality, and if I've had a query, the staff could not be more helpful, I'm an elderly person and have no reason to tell anything other than the truth, Im not too good at the "on line" lark, so usually do my buying over the phone, but I'd recommend them to everybody, the garden furniture I've just received is abs lovely, I'm over the moon with everything, which prompted me to want to leave this review. Xxxxx