Coopers Of Stortford Reviews

Name: Coopers Of Stortford
Address: 11 Bridge StreetBishops Stortford, Hertfordshire
Rating: 1.94

1.9 Rating 480 Reviews

19 %

of reviewers recommend Coopers Of Stortford

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About Coopers Of Stortford:

Coopers of Stortford- packed full of our most popular value-for-money offers, many of which are not available in the shops. From Cookware to Gardening Equipment, we have selected items that are all of good quality at keen prices. A family run company based on traditional ideals and values, we sell goods nationwide

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Phone:

0844 482 4400

Location:

11 Bridge StreetBishops Stortford
Hertfordshire
CM23 2JU

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Coopers Of Stortford 1 star review on 18th September 2024

Anonymous // 01/01/2019

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“I phoned you regarding a missing item. Twice and was charged over £9 disgusting last time I order from you”

Helpful Report

Posted 2 weeks ago

“Filled in a faulty item return request. Waited 3 working days and decided to ring. After 8 minutes of listening to boring music a lady answered and hung up within 10 seconds. Got an email almost straight away saying "Contact B&Q for returns" Contacted B&Q who were excellent. They said Coopers were the 3rd party vendors and were responsible. He said Coopers and other 3rd parties do it all the time. He advised me to return it to my local B&Q for a refund. B&Q excellent, Coopers 1 star*”

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Posted 3 months ago

“I rarely write reviews , however I felt the need for this one. I have purchased several sofa covers over the years, some good and some not so. This one from Cooper's of Storeford is absolutely perfect. The size is spot on and the quality is the best I have ever seen. If you required a sofa protector, look no further than this one, it will not disappoint.”

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Posted 5 months ago

“Items arrived as described very well packed.”

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Posted 7 months ago

“Charging 7 pence a minute to order on line and the person on the other end plays delaying tactics in order to keep you on line as long as possible, absolutely disgusting and we will not be shopping there again.”

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Posted 7 months ago

“Impossible to contact them.”

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Posted 7 months ago

“The same stuff is available cheaper on Amazon - even in their own Amazon shop. Purchased one thing and they then start sending a thick catalogue in the post. Then ringing them costs 7p per minute on top of your free minutes so you have to send emails to get the post stopped. Annoying company!!”

Helpful Report

Posted 10 months ago

“Given no delivery tracking details and when you call their company you are charged a premium rate call (and 0844 number) to get details that should have been supplied to you in the first place. Slightly buried on their website is a more respectably priced 0300 number, however their website is just terrible and I ha e no ideal how (or if) my order will actually appear. Never again will I use this company.”

Helpful Report

Posted 11 months ago

“Appalling that after four weeks we have still no delivery date, no apology, nothing. Order placed, money taken yet still no delivery date. They blame the haulage company, alas the order is with them. Jagger Green Properties ordered garden pots for a client, alas we can’t even advise the client of when they will be delivered. No one cares, they don’t answer the phone, takes three days to answer an email, alas nothing. Shambles, don’t use!!!”

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Posted 1 year ago

“Shocking company on returns avoid !!!!! terrible to their mainly elderly customers”

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Posted 1 year ago

“Where do you buy this rubbish? Purchased an Extendable Bathroom Scrubber to clean the glass sides of a shower cubicle. The article in question is not fit for purpose. The Scrubber head is too loose, and turns over when you try to clean the shower walls with the result that the plastic backing is dragged down the glass sides. It also has a tendency to fall apart in your hands. Have since dumped this in the recycle bin. Not happy.,”

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Posted 1 year ago

“Order arrived on time,good start,product a big let down,Foot Massager—- corroded batteries within 3 days NOT HAPPY!!! You have lost a “Valued customer “ Please contact me regarding a refund,soonest”

Helpful Report

Posted 1 year ago

“Spent over £100 on Christmas and birthday presents. Paid nearly £6.00 for delivery and items were packaged in a thin plastic bag which looked like it needed to be repaired by the courier. Surely this could have been packaged in a box. All the contents arrived dented / battered / ripped boxes making them unsuitable for presents. This is the second time this has happened to me and I told them about this a year ago. When you spend this amount of money you expect your purchases to be sent in a box not a thin bag. So Coopers I won't be buying my presents from you again.”

Helpful Report

Posted 1 year ago

“The solar mole deterrent is absolutely rubbish mole came up underneath it cats sit looking at would return but deleted email purchase waste off £29'99”

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Posted 1 year ago

“I ordered a net door curtain to keep out flies which had mainly 5 star ratings. I wonder where these reviews come from, though. Not only do flies land on the curtain, but expertly fly through it. I will be sending the second one straight back, (it has yet to be delivered). Plus, enclosing this one. Hopefully I will get my money back.”

Helpful Report

Posted 1 year ago

“Bought 'simple' smart phone for mum and anything BUT simple! False trade description. Paid £149.99 then saw it in newspaper for £20 cheaper before it even came. Took weeks to come and was kept holding on , on an expensive phone line-cost ££s. Do not buy! The text is very small. Watsap wouldn't link up without major fiddling. The volume is very low and photos not good. Not an easy on/off switch-have to keep pressing side of phone. Apps u don't use can't be uninstall. Total waste of our cash as will have to buy another phone!”

Helpful Report

Posted 1 year ago

“We ordered 2 x 10 lantern garden lights. The first problem was clearly a set was a return and we got it in a terrible state of wires , so the sent another set. However I tried to give it time to get some solar light , but tonight I decided to change the battery..guess what?? No battery inserted!! The wire has now come loose , therefore I will never but another product from C.O.S.”

Helpful Report

Posted 1 year ago

“I was looking at their website and a "sign up to our newsletter for 10% discount" pop up appeared. On a £95 purhase, this was enough to "clinch" the deal. When I paid, though, the discount voucher slot was already taken. On viewing hte receipt the discount "voucher" was for £0.00. What was VERY unclear was that the "free postage over £15" is not like everywhere else (i.e. you spend over £15 you get free postage). It is a "voucher" and if you use that, you can't use any other voucher (apparently it is all there in the small print). It all seems very misleading, and does not bode well. Fingers crossed the item actually arrives (others seem to have had some OK experience)”

Helpful Report

Posted 1 year ago

“The plastic umbrella/ rotary clothes spike has broken off the first time I used it. Not offered a refund, just an exchange. I don't want another one, it's useless. It is supposed to have a 12 month guarantee. Very disappointed with the response.”

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Posted 1 year ago

“Ordered staple free stapler not worth a dam and scissors 6 weeks ago never got asked for refund still waiting for refund after 2 weeks never again bloody joke”

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Posted 1 year ago

Coopers Of Stortford is rated 1.9 based on 480 reviews