Coopers Of Stortford Reviews

2.0 Rating 456 Reviews
20 %
of reviewers recommend Coopers Of Stortford
2.0
Based on 456 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 45%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Coopers Of Stortford:

Coopers of Stortford- packed full of our most popular value-for-money offers, many of which are not available in the shops. From Cookware to Gardening Equipment, we have selected items that are all of good quality at keen prices. A family run company based on traditional ideals and values, we sell goods nationwide

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Phone:

0844 482 4400

Location:

11 Bridge StreetBishops Stortford
Hertfordshire
CM23 2JU

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Coopers Of Stortford 1 star review on 30th June 2021
Anonymous
Coopers Of Stortford 1 star review on 30th June 2021
Anonymous
Coopers Of Stortford 1 star review on 30th June 2021
Anonymous
Coopers Of Stortford 1 star review on 30th June 2021
Anonymous
Coopers Of Stortford 1 star review on 30th June 2021
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Coopers Of Stortford 1 star review on 30th June 2021
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Coopers Of Stortford 1 star review on 30th June 2021
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13
Anonymous
Anonymous  // 01/01/2019
I like the way they the think of designs to help people who have disabilities when gardening makeing it a easier a enjoyable task to still do thankfully
Helpful Report
Posted 1 month ago
Put an order in on the 6th October, phoned 3 weeks later to be told after 30 minutes waiting to get through to be told they could not find my order, someone would phone me on Monday to sort it out, no phone call, so phoned again and was told my order had been found, so looked forward to receiving it, when it arrived it was nothing like my order, so phoned again, (at 7p a minute) an when I told them my order was not what I had ordered, and that I should receive compensation for all the calls with no order in sight, was told I would have to show them my phone bill to prove my calls,when I said that was impossible as no paperwork is received from phone calls, she cut my call of, I phoned up a different number not costing 7p a minute and was told somebody would phone me to discuss the matter, so far no call received. great customer service, will not be using this company again
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Posted 2 years ago
I recently purchased a solar animal repeller for my son's garden. It have proved very effective in keeping a neighbours' cats away. The service I received from Cooper's was excellent .Ordering was easy, delivery was within the given time, plus there was an added bonus of free delivery. I wouldn't hesitate to recommend this company. Thank you
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Posted 2 years ago
I've purchased on behalf of my elderly mother, quite a few things from Coopers. On more than one occasion I've ordered something in error, but the team respond quickly to my emails thus resolving any issues. It really is an excellent service, highly recommended for the quality of goods and efficient back-up team. Thank you
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Posted 2 years ago
I bought a hosepipe a few months ago it sprung a leak E mailed company on sat a new one arrived tue brilliant customer service
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Posted 2 years ago
THANKYOU,,Order received just now,,delivery in 2 days,,,order correct,,,first class service and delivery,,,NO PROBLEMS,,,Will use again,,,thanks,,SB,,,,,
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Posted 2 years ago
Excellent delivery. Well packaged. Telephone ordering efficient and accurate. Telephone customer service excellent, only waited 10 minutes to drop from 14 in the queue. Polite and friendly person at the end of the phone and was very patient in answering my questions. Will certainly use Cooper's again. Thank you. Lesley Eaton
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Posted 2 years ago
Ordered online quickly and order was received in a few days. Excellent service
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Posted 2 years ago
Purchased step lawn edger but was faulty contacted coopers and they replaced it within a few days excellent service would recommend using this company again
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Posted 2 years ago
Always excellent service and sell quality items
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Posted 2 years ago
Amazing service very pleased with our purchases and the speed it was delivered by Hermes.
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Posted 3 years ago
I am over the moon with my order a CD radio player Fantastic delivery good value Gary Birmingham
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Posted 3 years ago
Ordered late on 13th delivered by lunchtime on 15th. Excellent delivery service. Happy so far with goods although not had much time to use so far. Nearly didn’t order after looking at reviews. In my case - went like a dream. Nothing to worry about. Well done Coopers.
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Posted 3 years ago
I have been delighted with my first experience of buying from Cooper of Stortford. I recently purchased a couple of outdoor mats from the Internet which were delivered more quickly than stated, very good value for money and ideal in every respect. I would certainly use Coopers again in the future.
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Posted 3 years ago
They give an excellent service to either over the phone or by email, nothing is too much trouble, staff very pleasant and helpful at all times, I recommend them to all my family and friends.
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Posted 3 years ago
Have just taken delivery of my order, very pleased efficient and quick. Mrs J Robson Kent
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Posted 3 years ago
Happy with my order and my purchase 😀😀 fast and efficient
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Posted 3 years ago
I think you are great thank you I am very happy with everything Jan young
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Posted 3 years ago
I PURCHASED A OIL FILLED RADIATOR FROM COOPERS OF STORTFORD TO BE USED IN MY CONSERVATORY BEING AS I HAVE NOT A GAS SUPPLY, IT WAS SLIM AND DID NOT LOOKOUT, OF PLACE, IT IS FAIRLY CHEAP TO RUN AND CAN BE MOVED TO WHATEVER ROOM YOU WOULD WANT . THIS PRODUCT FROM COOPERS OF STORTFORD IS ANOTHER GREAT IDEA SO ONCE AGAIN WELL DONE COOPERS OF STORTFORD,I CERTAINLY WOULD RECOMMEND THIS PRODUCT TO ANY PERSON.
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Posted 4 years ago
I've been reading all the bad reviews and can't believe it's the same Cooper's. Everyone is entitled to their opinion but I have nothing but good to say about them. When I've called them I've always found them polite and helpful. When I ordered an item that was out of stock, I received a letter to let me know, and the item was shipped as soon as it came in. They enclosed a voucher for my inconvenience, my only complaint was that I had to spend a certain amount to use it. I've been shopping with them for a few years now (a neighbor recommended them) and the items have always been delivered in a timely fashion and in good condition. I would highly recommend Coopers of Stortford.
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Posted 4 years ago
Coopers Of Stortford is rated 2.0 based on 456 reviews