Coopers Of Stortford Reviews

2.0 Rating 459 Reviews
20 %
of reviewers recommend Coopers Of Stortford
2.0
Based on 459 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 45%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Coopers Of Stortford:

Coopers of Stortford- packed full of our most popular value-for-money offers, many of which are not available in the shops. From Cookware to Gardening Equipment, we have selected items that are all of good quality at keen prices. A family run company based on traditional ideals and values, we sell goods nationwide

Visit Website

Phone:

0844 482 4400

Location:

11 Bridge StreetBishops Stortford
Hertfordshire
CM23 2JU

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Coopers Of Stortford 1 star review on 30th June 2021
Anonymous
Coopers Of Stortford 1 star review on 30th June 2021
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Coopers Of Stortford 1 star review on 30th June 2021
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Coopers Of Stortford 1 star review on 30th June 2021
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Coopers Of Stortford 1 star review on 30th June 2021
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Coopers Of Stortford 1 star review on 30th June 2021
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Coopers Of Stortford 1 star review on 30th June 2021
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13
Anonymous
Anonymous  // 01/01/2019
Feel secure with the four step safety ladders! I felt completely at ease using them reassured by hand rails,wide steps and complete strength and stability and what I consider reasonably priced. If you are still up for Spring Cleaning, decorating or any job at height I can certainly recommend these steps. Be Safe! The only draw back was the time I had to wait for delivery but worth it for a quality item eventually. Anon.
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Posted 8 years ago
I was very pleased with the quick and satisfactory response I got following a small problem I had with my electric stove. Good customer service.
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Posted 8 years ago
I e-mailed Coopers to say the Tiffany solar light frog I purchased from them looked good in the garden but the light had never worked, within two days I received a new frog plus a voucher to spend. With them. So I have to say well done to them they were very fair
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Posted 8 years ago
I purchased a convector heater that was faulty,called customer services and within 5 days the product was replaced. THANKS for such excellent customer service. Marilyn Jackson
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Posted 8 years ago
ordered from the catalogue and got the cat scarers no cats so far HA HA !!!!!
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Posted 8 years ago
I have purchased two mimi cultivators from Coopers and we were very pleased with them but about three weeks ago someone broke into our allotment security shed and stole all our gear.
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Posted 8 years ago
I've bought numerous items from this firm, and find them one of the best stores I have dealt with, the goods I've bought ( very varied) from pans to garden furniture etc have without exception, been of the highest quality, and if I've had a query, the staff could not be more helpful, I'm an elderly person and have no reason to tell anything other than the truth, Im not too good at the "on line" lark, so usually do my buying over the phone, but I'd recommend them to everybody, the garden furniture I've just received is abs lovely, I'm over the moon with everything, which prompted me to want to leave this review. Xxxxx
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Posted 8 years ago
I ordered GR/WHT stripe white curtain and six solar lights good delivery within a week,and very pleased with the goods. It arrived by corrier within time of estimate all checked out working will carry on ordering from coopers! excellent! 22/6/2015.Elleen Dabson.
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Posted 8 years ago
I bought a grill/oven two years ago and was extremely pleased with it, but recently the thermostat gave up, so I contacted Coopers, who said immediately "A replacement is on its way". I was fully prepared to buy another one if they could assure me that it would last longer than two years, but they just assured me that I would get a replacement and wouldn't have to return the old one. I have never ever had such wonderful service and will continue to shop with Coopers.
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Posted 8 years ago
I ordered a water boiler at the end of January '15. Mid April '15 tge on/off switch at tge side jammed, fortunately in the on possition so I was still able to use it. I tekephoned the company and spoke to Ben. He was poiite, helpfull and very professional. He arranged a replacement which duly arrived as promised. Gerry Wright Bicester
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Posted 8 years ago
They state a maximum of 28 days for the delivery. If you read the terms and conditions before you place an order maybe you will all avoid disappointment?
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Posted 9 years ago
Have used them before and had no problems. Quick delivery
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Posted 9 years ago
I have seen some negative reviews of this company, but my own experience has - so far - been positive. I bought a propelling pencil, which turned out to be of better than expected quality and excellent value for the surprisingly low price. It arrived within a few days. An email query about replacement leads received a prompt response. At least they provide an email address for customers to get in touch, unlike some traders!
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Posted 9 years ago
Ordered a umbrella by one get one free however when I received them one of them was faulty so emailed Coopers to report it 2 days later a replacement was received I would surely recommend this company to anyone. Mrs I Bell Preston lancs.
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Posted 9 years ago
Ordered a DeHumidifier arrived 2 days after ordered and has run well for 2 years. Service extremely good.
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Posted 9 years ago
A card-shuffler I bought as a Christmas present turned out to be faulty and Coopers responded to every email quickly and politely. The refund for the product and postage was equally prompt.
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Posted 9 years ago
Late friday afternoon 6/2/2015 I ordered a wheel chair explaining to the operator it was urgently needed, it arrived next morning at 9am. It is rare to get such good service,but you do at Coopers. Thank You. Mr. Chris Sims Luton
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Posted 9 years ago
have returned from lanzarote .the leather travellers were brilliant.flight tickets etc in front zip pocket .very roomy just seemed to keep on expanding excellent quality. very good is not a high enough rating for these they were beyond excellent. have just ordered some more items from this store .hope no im sure they will be as good
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Posted 9 years ago
I have just received my Lounge Trolly, only ordered sunday afternoon and arrived tuesday morning that was very quick sevice. Am really pleased with this item very strong and study, saw some elsewhere and wanted triple the price. Thank you very much will shop with you again and will recommend you to friends. Mrs diana skinner (southampton)
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Posted 9 years ago
I AM RELATIVELY NEW TO THIS SELLER ONLY PURCHASED 4 ITEMS SO FAR BUT HAVE HAD NO TROUBLE WHATSOEVER AND WILL CONTINUE TO USE THEM AS LONG AS THIS SITUATION CONTINUES THERE BUYING TO DELIVERING IS PHENOMENAL IN MY CASE CAN'T FAULT THEM FULLY RECOMMEND. HARRY B
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Posted 9 years ago
Coopers Of Stortford is rated 2.0 based on 459 reviews