"I placed an order with this company last weekend and have been trying to find out when it will be delivered. I have contacted them online more than once and they simply do not respond. The item was in stock and their courier has now advised that the delivery date was specified by Coopers as 2nd November, even though it was despatched on Tuesday. The service level at coopers is really poor, couriers generally deliver on a next day service. Absolutely useless!!"