Oggie I purchased a rotovator some three years ago and it has had very little use, maybe four or five occasions. Last week I came to use it and the cord on the recoil starter snapped. I contacted Customer Service and was advised that Coopers do not carry spares. In other words, the product is not supported! I purchased a replacement cord from Screwfix and attempted a repair. This is a dangerous activity as the recoil spring flies through the air and can cause serious injury. I have in the past week repaired this recoil unit some 20 times with the attendant hassle of re-winding the spring. (Another dangerous activity). Each time it is repaired, it fails again with different failure modes. As a Chartered Engineer, I am forced to conclude that it is significantly under-engineered. I have scoured the internet for a similar starter with very limited success, the only possible contender being from South America! I have now ordered a different rotovator unit from Screwfix who support all of their products. The Coopers unit has been abandoned as a bad joke. In future, buyers beware!