Denise Wright
I wish I didn't need to give this company any star at all. Please DO NOT use this company. I have an ongoing issue with them about a fruit cage I purchased in January 2018, so last year. After delivery, it was not erected until around May time. It cost me £39.99 plus postage (today the same product is listed at only £17.99 … wonder why)!? The trouble is that around May of this year (2019) the netting developed more holes than it had originally and now it's just disintegrating and almost in bits (see photos attached). I have contacted Coopers, who tell me it carries just a year's guarantee. How ludicrous for a fruit cage, which has to survive all elements thrown at it over the years. I have sent Coopers 2 letters with photos of the netting, together with a sample of it as it is now, so they can see for themselves. However, apart from one short letter I received from them, saying that they 'have been selling this product since 2014 and have not received any other complaints of this nature' (which itself is wrong, as when I looked at the first 5 reviews, 4 of them were recommending not buying one of these fruit cages, as the netting is awful and won't last) - I told them they should look at their own web site reviews, I have not received any further communication from them. I'm completely disgusted with their attitude and I now have to purchase a quantity of decent strong netting to go around the frame bought from them.
4 years ago
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Coopers Of Stortford has a 2.0 average rating from 460 reviews

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