My goods did not arrive I waited in for two days 2 days tracked the goods with DHL marked delivery error. Phoned coopers I spoke to a gentleman that was almost rude I told him all the problems he then said you have the wrong Dept ring again I insisted he passed the complaint on. Coopers only have a part time customer services 10 till 4 I rang twice and e-mailed twice NO RESPONSE I managed to contact coopers they were not interested in my complaint only that they would dispatch again.I asked for a refund and to have my details deleted. I use internet shops a all the time but have never ever had such bad service.