They blocked my account as I was a new member because of an old tenant living at same address apparently has arrears and and saying I have to pay for them ridiculous and getting nowhere with them don't want to pay me my money back and don't want to open my account show them evidence and proof of who I am and wasn't aware of the situation it's like moving into a property with somebody else's bills and you've got to pay for them it's just sick and stupid and getting nowhere with them for months and months