The staff at the Eldridge Iowa location are very rude. I have sat in the parking lot waiting to be called in only to find out I was the only one there to pick up a car but they would rather sit and gossip instead of helping the customers. And I don’t understand why they charge a gate fee or service fee, ( whatever they call it) when they do nothing to help you. Buying the car is no problem. It’s the staff and even the manager, that I have a problem with.
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