When Copart came to pick up my truck that was totaled they tore up my yard, I gave them a call on Monday and they had me send the pictures of the Damage and they would call me back. Needless to say today is Thursday and they have not called me back. There was no reason to tear up my yard all they had to do was back the truck up about 20 feet into my driveway and drive the truck where ever they needed to. Worse part about all of it is they can't even have the decency to call me back, I did not scream or hollar when I called, I just wanted answers. I will not recommend them to anyone at all!!!!!