Long story short: My truck was totaled by my insurance company and stored at Copart for auction. When I went to pick up my personal items the large items were missing. They admitted to removing all my personal items so they could take pictures for the auction. When I told them stuff was missing they immediately said "I hope you are not accusing someone of theft. You will need to talk to your insurance company about the matter". Then they accused another tow lot of stealing the items but that tow lot went through all the camera footage to prove nobody touched my truck except to tow it to Copart. Multiple people at Copart told me that they remove items, take pictures, then put the items back but would not admit to my insurance that anyone touched my items. My items, that were not stolen, were moved from the back seat to the bed of the truck (with a canopy) so plenty of proof they moved the items. Now they are saying that unless I have pictures or video of the items in my truck the day it was dropped off to them that they will do nothing. They still have not admitted to having camera footage while my truck was there.