Brian Stewart
I contacted Copart to sell them my vehicle. They gave me an amount that I was okay with and we set up a pickup time for early morning the next day. They wanted me to sign my title, place it in the glove box with both sets of keys and leave the car unlocked. There was no way I was going to do that. So, even though I work nights I got up early and waiting for them to show up. I called them at about 11:30 am and received a lame excuse about car troubles and that they should be here very soon. I waited 3 more hours and called again. The guy gave some other excuse and promised me they'd be here this morning for sure. I told him I was upset that they didn't even show common courtesy to contact me and let me know of their delay and when they could be here. He promised again that they'd be here for sure. Guess what? They were a no show again and didn't even call me. I will not do business with Copart as a seller or a buyer. Run away as fast as you can. Common courtesy and any level of customer service is non existent.
5 years ago
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Copart has a 2.4 average rating from 556 reviews

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