Let me start off by saying I feel like many of you. The customer service if you want to call it that is horrible. Good luck trying to speak to anyone on the phone. The agents are clearly getting paid for free, Copart can't have a QA department. All the agents do is hang up the phone. It's so bad the worst I have ever experience. I thought it was just a one time thing however I called back two weeks later and it was the same hang up gang! My account got deleted due to not logging in (according to Copart). I had to resubmit my dealer license and paperwork which has been pending forever. I think I'm going to skip logging in all together and let this account close indefinitely. I can't deal with NO company this UNPROFESSIONAL!