“Copart, (Auction/Salvage/Storage Yard Bristol - United Kingdom
IF I COULD GIVE MINUS STARS I WOULD.
Coparts were given my vehicle by Kinderton's. Kinderton's work on behalf on my insurance company in the event of a claim. My vehicle was taken from Cardiff by coparts and kept in a storage unit in Bristol. However Coparts employees have caused damaged to the front bumper which is now rusting causing more and more damage daily due to the weather, used 1/3 of my petrol (returned it to me on red/light on) and ragged my car around their yard for 31 miles. It was returned to me a month later, original damage still visible and new damage caused by coparts (i have the before and after photos from kindertons and my own photos to prove it and kinderton's have agreed my car was not returned to me with just the original damage, it was now damaged even more which was unacceptable), no petrol (i didnt even know if i had enough to drive it to my nearest petrol station) and the inside of my vehicle covered in mud - all up the doors inside of the doors, on the seats all over the foot mats, it looked like it had been involved in the flooding), yellow writing all over my windscreen and all the water for the washers had gone. My car was not fixed due to a dispute with the original TP claim, so i understand that, however i do not agree with more damage being caused by copart and them returning my vehicle to me in a worse state than what it went to them with. Be careful who your insurer uses to store your vehicle whilst your repairs are going on. I live in cardiff, my car was towed all the way to bristol to this terrible salvage company. if i could upload photos on here of the damage coparts have caused i would. They are refusing to acknowledge Kinderton's emails regarding the damage they have caused and its 40p per min for me to call them so my mobile will not allow me to do this. DO NOT BE FOOLED BY ANY GOOD REVIEWS. THE BAD ONES ARE WRITTEN ON HERE FOR A REASON. BEWARE OF THIS COMPANY. it has been nearly 10 days and Coparts are still ignoring Kinderton's and Coparts will not take ownership of the damage, frustration and upset they have caused me. i cannot afford to get the car cleaned/valet and i believe a car wash will cause more damage/rust to the front bumper so my car is in a terrible state daily.”
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